The Z&M Group

The Z&M Group specializes in business and technological consulting through the delivery of custom software development solutions.

We provide professional advice to a range of clients, from large multi-nationals to smaller start up businesses. We pride ourselves on providing strategic advice and delivering a solution that will streamline business processes, reduce overheads and maximize profitability.

Specializing in IT strategy consulting, e-commerce solutions and EAI / B2B integration, The Z&M Group has the business understanding and technical capability to improve the efficiency and compliance of software delivery processes. Whatever your goal, be it performance improvement, compliance, or increased visibility into staff performance, by partnering with our experienced team you will be guaranteed a successful return on investment — on time and within budget.

Company Overview

Ramez Ghattas, President & CEO, established the roots of the business in 2004 as a sole proprietor before forming The Z&M Group in Reston, VA in 2007. Now boasting an experienced and dedicated team of consultants, our point of difference lies in our ability to partner with clients from planning through to implementation. At The Z&M Group, it’s not just about developing software. Right from the initial conversation, we get inside the core of your business strategy to understand the inner mechanisms of your organization. From there our business analysts are well placed to draw out the roadmap of how to achieve your business goals. This thorough analysis allows for a successful custom-built solution to be designed and implemented.

We believe that we can only be successful at delivering and exceeding your expectations if we work closely in partnership every step of the way. It is fundamental to gain consistent and regular feedback on all aspects of the project, from the product content, the visual look and feel and the details behind development decisions. Through this open communication we are able to develop a solution that has uniform integrity and is technologically sound, within the agreed timeframe and price range.

The Z&M Group’s point of difference is our ability to understand business as well as technology. Our business analysts can improve business processes and standardize operations, thereby maximizing efficiency. Larger corporations can have very complex and diverse systems, so it is imperative to partner closely with each person along the chain to have a meticulous end-to-end understanding of each. From there we can streamline the processes to reduce overheads and subsequently implement the technology to further maximize cost reductions. By automating the processes, businesses will start to visibly see a reduction in overheads and a healthier margin on their products and/or services.

Message from CEO

When I started as a sole proprietor back in 2004, I saw a gap in the market for a boutique business to deliver the same quality service as a large corporation, but with the capacity to do so within a tighter time frame and with less overhead expenses. Today, we are proud to employ the best business analysts and technical staff in the industry. We have the capacity to understand the inner workings of business operations, conduct an analysis and design a bespoke technological solution that will dramatically improve efficiency and profitability.

Our staff is our most valued asset — clients put their trust in us because we are honest. If we can’t help them with the best possible service then we will send them to someone who can. I believe it is this honesty that has earned us the volume of client referrals we have received, and subsequently the growth that the business has been fortunate enough to see. The Z&M Group will always be a specialist organization regardless of our size. I don’t wish for us to be a large conglomerate and see our core values diminish through hierarchy.

A common operational gap I see is an organization’s ability to effectively automate processes internally, especially with the increase in consolidation as a result of immense market competition. While this has played a big role in helping resellers to survive, it has been at a cost to their efficiency. Consolidation has been a major focus on the industry and as a result, the integrity of processes and systems can easily unravel. I can safely say that half of the advice we give is directly related to cost-saving.

Moving forward we will continue to build on the strength of our brand by helping you enhance your business performance. I am incredibly excited about this journey and the prospect of adding to our talented growing team. In the mean time, I invite you to look over our website to find out more, and please don’t hesitate to get in touch if you have any questions.

Sincerely,
Ramez Ghattas, CEO

Services Overview

The Z&M Group works with you to understand your organization’s needs, your data and your required business outcomes. Good planning is the key to any successful project, and when it comes to your business, a careful methodology is of paramount importance to minimize risk and meet your deadlines. Through a thorough understanding of your business goals, we will then design, develop and implement a solution to effectively match those requirements. The Z&M Group have proven success in business analysis and the subsequent implementation of technology solutions that increase employee productivity, reduce operational costs and improve access to information.

An efficient technological solution helps you quickly analyse complex information, and can provide you with the tools to help you contain costs, gather real-time data, and manage efficiency. Every business is different and off-the-shelf software does not work for everyone. Custom tools can provide a business with a unique and competitively advantageous solution that provides exactly what your business needs at a cost your business can afford. The Z&M Group specialise in tailoring an approach which will best serve your unique organizational needs, based on these core practice areas: IT Strategy Consulting, E-Commerce Solutions and EAI/B2B Integration.

As part of our service quality, we have internally developed a sound quality assurance methodology that comprises of both unit-by-unit testing (bottom-up testing) and integrated testing (black and white box testing), guaranteeing a seamless full-functioning system. Essentially your solution is tested piece by piece before being integrated and tested on functionality as a whole. Our non-technical quality assurance ensures the solution matches what is required from a business perspective, and finally the project undergoes a User Acceptance Testing (UAT). This step ensures absolute satisfaction as you can test it as an overall solution. Quality Assurance is absolutely integral to the service excellence at The Z&M Group and it is this thoroughness that significantly reduces the number of minor errors that can occur during installation, thereby expediting the whole process for you.

IT Strategy Consulting

From planning to implementation, we provide the strategic advice necessary to enable you to effectively improve your return on investment of your IT. Partnering together, we can help you gain a competitive advantage in the market. Our professional team has extensive expertise in business process re-engineering and optimization, enterprise architecture, data management and integration, strategic planning, and IT governance. Whatever it is you need, we can build the solution to suit you.

E-Commerce Solutions

Custom e-commerce software can be implemented in a variety of situations including inventory control, accounting and fulfilment to name a few. From boutique small businesses to large multi-national organizations, our team is well equipped to provide the right e-commerce solution for you. Through our extensive experience in understanding the complexities of a multi-tiered supply chain and the intricacies of cross-border trade, we know which questions to ask so that the right solution is found to meet your business needs. The implementation of our solutions will simplify and automate your processes, leaving you to do what you do best and focus on your core business competencies.

EAI/B2B Integration

Whether you are integrating with your partner systems or enterprise applications, we have a proven track record in our ability to offer a smooth and seamless transition with minimal disruption to your daily business practices (see case studies). Our team has extensive experience in the integration of commercial and proprietary systems regardless of whether or not there exist standardized protocols within your internal applications. Since each software integration project is unique, we invite you to discuss your needs with our team, and they can help provide you with more information on our capabilities and capacity.

Case studies coming soon.

We have helped companies of all sizes make informed technology decisions. Visit our site again soon and read how we have helped organizations improve their technology and operational efficiencies.

Client Company 02

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Client Company 03

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Careers

We understand and appreciate that our ability to attract and retain good people is fundamental to the success of The Z&M Group. Our goal is to recruit the best specialists in their field through a comprehensive and transparent recruitment process. We are proud of our high employee retention rate which is a testament to our positive working culture. We encourage collaboration, innovation and understand that fostering ongoing learning and development is crucial to career progression and personal advancement.

The Z&M Group offer on the job and external training to staff because we want you to have exposure and knowledge about the latest technology — and to subsequently employ those skills on a diverse range of interesting projects. Our collaborative and passionate team will welcome the opportunity to encourage your career development. There is also the potential to participate in a profit sharing plan.

Open Positions

SOFTWARE DEVELOPERS Great Falls, VA area. Design & develop new functionality in dimension data direct system. Develop artifacts of BizTalk integral to dimension data B2B & EAI work flows. Travel/relocate to various unantic. locs as reqd. Send res to The Z&M Group, Inc., 10715 Fawn Dr., Great Falls, VA 22066.

At The Z&M Group, Inc. we are committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with our personnel. This Privacy Policy applies to the Site only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collected

The Z&M Group collects personally identifiable information when you register or fill out a form on the site. This information includes your e-mail address, name, home or work address or telephone number.

There is also information about your computer hardware and software that is automatically collected by The Z&M Group. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The Z&M Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the web site.

Use of Cookies

Circumstances may arise when we may need to gather information about your computer to help provide appropriate services or products to you. The data gathered is solely statistical data, which may be shared with advertisers.

The facts collected about you are statistical only. No identifying information will be shared about our visitors and how they made use of our site. No personal details will ever be shared.

Cookies are used to collect general online usage by using a cookie file. If used this cookie file is downloaded without prompting. It will be placed on your hard drive with information transferred to the hard drive allowing the cookies to be used for data collection. A cookie is used to improve any services/ products, or overall website characteristic we offer you.

Any computer has the option to decline cookies. Your web browser options include an “enable” button to decline cookies. It is imperative that you understand by declining cookies you may be limiting your access to sections of our website.

How We Use Your Information

The Z&M Group only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

The Z&M Group will not disclose, use, give or sell any personal information to third parties for any purposes unless required to do so by law. Further, The Z&M Group reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

The Z&M Group may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

Notification of Changes

The Z&M Group reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

Contact Information

If you have any questions or concerns regarding this Privacy Policy please contact info@thezmgroup.com.

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Please Read Carefully Before Using This Website:

The Z&M Group maintains this site for information and communication purposes. This webpage contains the Terms of Use governing your access to and use of The Z&M Group (the “Website” or “Site”). If you do not accept these Terms of Use or you do not meet or comply with their provisions, you may not use the Website.

Overview

YOUR USE OF THIS WEBSITE IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTING AND AGREEING TO THESE TERMS OF USE.

Your use of the Website will be deemed to be acceptance of the Terms of Use.

IF THESE TERMS OF USE ARE NOT COMPLETELY ACCEPTABLE TO YOU, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS WEBSITE.

Changes To Terms

The Z&M Group may, at any time, for any reason and without notice, make changes to (i) this Website, including its look, feel, format, and content, as well as (ii) the products and/or services as described in this Website. Any modifications will take effect when posted to the Website. Therefore, each time you access the Website, you need to review the Terms of Use upon which access and use of this Website is conditioned. By your continuing use of the Website after changes are posted, you will be deemed to have accepted such changes.

Jurisdiction

The Website is directed to those individuals and entities located in the United States. It is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the publication or availability of the Website and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorized to access or use any of the information on this Website. The Z&M Group makes no representation that the information, opinions, advice or other content on the Website (collectively, "Content") is appropriate or that its products and services are available outside of the United States. Those who choose to access this Website from other locations do so at their own risk and are responsible for compliance with applicable local laws.

Scope of Use and User E-Mail

You are only authorized to view, use, copy for your records and download small portions of the Content (including without limitation text, graphics, software, audio and video files and photos) of this Website for your informational, non-commercial use, provided that you leave all the copyright notices, including copyright management information, or other proprietary notices intact.

You may not store, modify, reproduce, transmit, reverse engineer or distribute a significant portion of the Content on this Website, or the design or layout of the Website or individual sections of it, in any form or media. The systematic retrieval of data from the Website is also prohibited.

E-mail submissions over the Internet may not be secure and are subject to the risk of interception by third parties. Please consider this fact before e-mailing any information. Also, please consult our Privacy Policy. You agree not to submit or transmit any e-mails or materials through the Website that: (i) are defamatory, threatening, obscene or harassing, (ii) contain a virus, worm, Trojan horse or any other harmful component, (iii) incorporate copyrighted or other proprietary material of any third party without that party's permission or (iv) otherwise violate any applicable laws. The Z&M Group shall not be subject to any obligations of confidentiality regarding any information or materials that you submit online except as specified in these Terms of Use, or as set forth in any additional terms and conditions relating to specific products or services, or as otherwise specifically agreed or required by law.

The commercial use, reproduction, transmission or distribution of any information, software or other material available through the Website without the prior written consent of The Z&M Group is strictly prohibited.

Copyrights and Trademarks

The materials at this Site, as well as the organization and layout of this site, are copyrighted and are protected by United States and international copyright laws and treaty provisions. You may access, download and print materials on this Website solely for your personal and non-commercial use; however, any print out of this Site, or portions of the Site, must include The Z&M Group’s copyright notice. No right, title or interest in any of the materials contained on this Site is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license any part of this Site; create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this Site without the prior written permission of The Z&M Group.

Except as expressly provided under the "Scope of Use" Section above, you may not use, reproduce, modify, transmit, distribute, or publicly display or operate this Website without the prior written permission of The Z&M Group. You may not use a part of this Website on any other Website, without The Z&M Group’s prior written consent.

The Z&M Group respects the intellectual property rights of others and expects our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at info@thezmgroup.com.

Links

For your convenience, we may provide links to various other Websites that may be of interest to you and for your convenience only. However, The Z&M Group does not control or endorse such Websites and is not responsible for their content nor is it responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such Websites. Please read the terms and conditions or terms of use policies of any other company or website you may link to from our website. These Terms of Use policy applies only to The Z&M Group’s website and the products and services The Z&M Group offers. If you decide to access any of the third party sites linked to this Website, you do so at your own risk. The Z&M Group reserves the right to terminate any link or linking program at any time. The Z&M Group disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites.

You may not link to this Website without The Z&M Group’s written permission. If you are interested in linking to this Website, please contact info@thezmgroup.com.

No Unlawful Or Prohibited Use

As a condition of your use of the Website, you warrant to The Z&M Group that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

No Warranties

THE WEBSITE, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH THE Z&M GROUP EXPRESSLY DISCLAIMS. THE Z&M GROUP DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND THE Z&M GROUP WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE WEBSITE OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE WEBSITE. THE Z&M GROUP MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE WEBSITE AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY THE Z&M GROUP. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

Governing Law, Location and Miscellaneous

These Terms of Use shall be governed in all respects by the laws of the State of Virginia USA, without reference to its choice of law rules. If an applicable law is in conflict with any part of the Terms of Use, the Terms of Use will be deemed modified to conform to the law. The other provisions will not be affected by any such modification.

Separate Agreements

You may have other agreements with The Z&M Group. Those agreements are separate and in addition to these Terms of Use. These Terms of Use do not modify, revise or amend the terms of any other agreements you may have with The Z&M Group.

Limitation of Liability

YOUR USE OF THE CONTENT IS AT YOUR OWN RISK. THE Z&M GROUP SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO, USE OF OR RELIANCE ON THE CONTENT (EVEN IF THE Z&M GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR THAT ARISE IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION OR DELIVERY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, PROGRAMS OR FILES, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE WEBSITE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE WEBSITE OR THE CONTENT. THIS LIMITATION OF LIABILITY MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY THE Z&M GROUP. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THIS LIMITATION MAY NOT APPLY TO YOU.

Indemnity

You agree to defend, indemnify, and hold The Z&M Group, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use.

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